Privacy

1. Introduction

Locus ("we," "us," or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. What is Personal Information

Personal information refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not. This includes details such as your name, address, email address, phone number, and other contact information.

3. The Kinds of Personal Information We Collect

We may collect and hold various types of personal information, including but not limited to:

Contact Information: Name, email address, postal address, phone number.
Demographic Information: Age, gender, occupation.
Financial Information: Payment details, billing information.
Technical Information: IP address, browser type, operating system, device information.
Usage Information: Details about your interactions with our services, preferences, and feedback.

4. How We Collect Personal Information

We collect personal information through various methods, including:

Direct Interactions: When you provide information by filling in forms, subscribing to our services, or corresponding with us via phone, email, or otherwise.
Automated Technologies: As you interact with our website, we may automatically collect technical data using cookies and similar technologies.
Third Parties: We may receive personal information from third parties, such as business partners, subcontractors, analytics providers, and advertising networks.

5. Purpose of Collecting, Holding, Using, and Disclosing Personal Information

We collect, hold, use, and disclose your personal information for purposes including:

Service Delivery: To provide, manage, and enhance our products and services.
Communication: To communicate with you, including responding to inquiries and providing customer support.
Marketing: To inform you about products, services, offers, and events that may interest you.
Legal Compliance: To comply with legal obligations and protect our legal rights.
Improvement: To understand how our services are used and to improve them.

6. Disclosure of Personal Information to Third Parties

We may disclose your personal information to third parties in certain circumstances, including:

Service Providers: Third-party vendors who assist in delivering our services.
Business Partners: Partners with whom we collaborate to offer additional services.
Legal Authorities: When required by law or to protect our rights and interests.

We ensure that any third parties with whom we share personal information are bound to protect the privacy and security of your data.

7. Overseas Disclosure

Some of the third parties to whom we may disclose your personal information could be located outside Australia. In such cases, we take reasonable steps to ensure that these parties comply with privacy obligations equivalent to those under Australian law.

8. Security of Personal Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Data Encryption: Protecting data during transmission and storage.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Audits: Conducting regular security assessments and updates.

9. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To do so, please contact us using the details provided below.

10. Use of Cookies and Other Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

11. Direct Marketing Communications

We may send you direct marketing communications about our products and services. You can opt-out of these communications at any time by following the unsubscribe instructions provided or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Locus Privacy Officer
Level 4 / 80 Market Street, South Melbourne, 3205
Email: operations@locusoutdoor.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.